There are those of us who are strong privacy advocates and often this is held as the moral high ground. Privacy over the profits of big corporations, there is certainly some truth to this. As an advocate for digital advertising, I would suggest that online advertising leveled the playing field particularly with Google and META Advertising. It’s affordable for businesses and can be made hyper local. Tracking users behavior also allows for more relevant ads to be delivered, this is where things come down to personal preference. There are those of us that would prefer to see advertisements that are relevant to us, and then there are those of us who feel this is invasive.
With the loss of third party data the traditional method retargeting is gone. No more Pixel on your website pairing up your web traffic with users on Facebook and Instagram. The way forward for advertisers and businesses is to improve your first party data, data you collect about your customers whether that be online, or offline. Firstly this means customer lists/databases which you should already be doing. More importantly is Pii or Personally Identifiable data, the better your data here, the better your Event Match Quality Score will be. We will explore how Pii will be used along with CAPI or GTM Server side tracking next.
If you are relying on Pixels and Cookies to collect data on your customers, for attribution, remarketing and measuring the success of your campaigns, this will no longer work. You won’t be able to continue to rely on your pixel and cookies for this purpose.
No, retargeting is not dead, well it’s not if your marketing team is on their game. In the face of the impending change, we need to explore technical solutions to adapt to the changing landscape. As mentioned, one such solution is Conversion API (CAPI), a technology that enables the secure transmission of customer data (Pii) from your website to advertising platforms like META. CAPI functions by hashing user data, including information like IP addresses, phone numbers, names, zip codes, and city details. This hashed data is then sent to advertising platforms through a secure connection, ensuring both data privacy and compliance with evolving privacy regulations. CAPI empowers businesses to attribute conversions to their ads more effectively and deliver targeted content to users who are likely to convert. Google Tag Manager (GTM) Server Side tracking provides a similar data-sharing mechanism. These systems enhance the quality of event matching by transferring hashed data directly to advertising platforms. Many of our clients are already embracing these solutions, with platforms like Shopify offering user-friendly integrations to facilitate CAPI adoption and the good news is we are seeing fantastic results. This new world will be difficult to predict, anyone who says they know the perfect solution is kidding themselves. At this stage, CAPI & GTM Server Side tracking is looking like the way forward but with privacy online being such an issue, these technologies also raise questions about data collection and sharing. So let’s talk about one more method the is simple, and doesn’t require the transfer of sensitive user data.
Despite the changes to online advertising, it’s going to be equal for everyone, this in itself presents an opportunity for those who adapt first to get ahead of the competition. It also won’t change the fundamentals, great ads with a clear message, great products, great offers and whether it’s a website, email marketing campaign or lead form, the user journey must make sense. Advertisers who prioritize user experience and provide valuable, relevant content will likely fare better in the post-cookie era. The key is to remain flexible, stay informed about industry developments, and be ready to adjust strategies as the advertising landscape continues to shift.