Everyone is welcome at our table
Sacred Heart Mission (SHM) is a Melbourne-based non-for-profit. Since ‘82 the organisation has supported people experiencing homelessness, as well as the many complex challenges that can surround this stage of one’s life. Such as violence, lack of food & income and impacted mental health. If you are not familiar with the wonderful daily in-person meal services in St Kilda, you may have seen (or even browsed) one of their 13 Op Shops that are placed in Melbourne’s surrounding suburbs. Their dedicated team of both paid staff and volunteers continue to champion inclusivity and help people in a meaningful way.
SHM’s website is a key point of connection for the diverse range of people who interact with the organisation.
SOD was tasked to create a website experience that is inclusive, accessible, supportive and just plain useful for these different people with different goals.
We kicked off the project with a discovery workshop. A half-day, facilitated session made up of our UX Design team and then several of the SHM team who together, held a holistic, expert knowledge of the organisation.
Sacred Heart Mission (SHM) is a Melbourne-based non-for-profit. Since ‘82 the organisation has supported people experiencing homelessness, as well as the many complex challenges that can surround this stage of one’s life. Such as violence, lack of food & income and impacted mental health. If you are not familiar with the wonderful daily in-person meal services in St Kilda, you may have seen (or even browsed) one of their 13 Op Shops that are placed in Melbourne’s surrounding suburbs. Their dedicated team of both paid staff and volunteers continue to champion inclusivity and help people in a meaningful way.
