SEO, social media, paid ads, UX & UI are often perceived as their own entities, working independently, that it’s easy to forget they form a much broader digital marketing goal, where each component must collaborate to achieve maximum results.
For example, Paid Ads can drive hundreds of customers to make a purchase on the site. However, if the website lacks a positive user experience, features poor design and is missing SEO-optimised content, there’s a high chance these visitors will not convert.
Similarly, SEO can get a hotel or a restaurant ranking #1 on Google and drive lots of organic traffic to the site. However, if you’re like me, one of the first things you check after landing on a site is the business’ socials. If a restaurant’s website features all the right content and yet their Instagram account has poor-quality images from 2018, I would likely choose to go elsewhere.
Of course, there are many factors such as reviews, brand awareness, and media publicity that also play a factor but it is important to recognise that social media platforms are quickly becoming search engines of their own. This combined with the rise of user-generated content, as well as growing popularity of TikTok style content, transforms the way we consume social media. Having an SEO-optimised website is the first step, but more and more users are now looking for genuine content made by real people before reaching a decision.
The short answer is yes.
Remember, it’s all about the broader marketing strategy and what achieves maximum results. Having a strong social media presence and engagement directly flows back into your SEO, which includes driving more organic traffic to your website, improving your organic search rankings, and increasing brand visibility.
Think of your own consumer journey when it comes to deciding on a restaurant, hotel or a store. We will use Melbourne’s new-ish venue Beverly Rooftop Bar as an example here:
Please note: This venue is not affiliated with SOD
We can also view the journey of becoming viral on social media and the impact it had on organic results. In April, around the time Beverly first opened and became trending on social media, there was a significant surge for beverly rooftop melbourne keyword on Google Trends, before it gradually decreased. Although the drop over time is expected, it’s important to ensure that the initial surge generates results (i.e. brand awareness, site visits and bookings).
Unfortunately, we don’t have access to their Analytics to see exact conversions. However, we can see that the surge on Google Trends had an impact on their brand awareness, where their brand term alone continues to receive approximately 2,800 searches per month (as of October 2023):